Mapping Administrative Processes

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A Lean Course

This course is designed to introduce participants to Value-Added Mapping techniques in a hands-on class. Students will learn to “see the flow” and design future state value streams.

Pre-requisites: Participants should have completed a basic training course in Lean principles such as Lean 101, Lean Office or the equivalent.

Course Content

  • Learn the basic techniques of creating a Value-Added Map.
  • Practice mapping a real process within your own company.
  • Learn methodologies for applying Lean tools to eliminate waste in the value stream.
  • Draw a future state map and write an action plan for achieving that future state.

Take Away: Your company will have an actionable plan and layout for a successful implementation.