Apple Service Fundamentals

Apple Service Fundamentals is a 2-day course that teaches students the skills they need to handle face-to-face customer interactions involving all Apple devices. Successful completion of the Apple Service Fundamentals Exam (SVC-16A) fulfills the prerequisite for Apple Certified Mac Technician (ACMT) 2016 and Apple Certified iOS Technician (ACiT) 2016 certification. Interactive discussions and hands-on exercises guide students through the best way to manage customer interactions, the required safety precautions, and basic troubleshooting skills. Students’ knowledge and skills are tested and reinforced by working through real-world scenarios and role-playing.  Training for Apple Service Fundamentals is available to technicians who work at or wish to work at Apple-authorized service facilities.

Apple Certified Mac Technician (ACMT) Certification

Apple Certified Mac Technician (ACMT) 2016 is a 6-day course that enables students to become certified to troubleshoot and repair Mac computers. Interactive discussions and hands-on exercises guide students through OS X setup, maintenance, features, and associated services. Students also learn how to troubleshoot OS X and Mac hardware and perform repairs on Mac computers. Students’ knowledge and skills are tested and reinforced by working through real-world scenarios and hands-on labs.  Training for ACMT 2016 is available to technicians who work at or wish to work at Apple-authorized service facilities.

Final Cut Pro X 10.3 Professional Post-Production

This 3-day Final Cut Pro X 10.3 Professional Post-Production course is designed to provide students with a real-world workflow from raw media, to finished project, to demonstrating the features of Final Cut Pro X 10.3 and the practical techniques you will use in editing projects. Using professionally acquired media, you’ll utilize the same tools and editing techniques used by editors worldwide in this revolutionary editing software.  Upon completing the course material in this guide, you can become Apple Certified by passing the certification exam at the DBC or another Apple Authorized Training Center.